About Us

Divine and You is a franchise group that runs Cold Stone Creamery and Planet Smoothie stores in Massachusetts. Cold Stone Creamery is known for its high-quality ice cream, made fresh daily in every location.

Divine and You also offers delicious smoothies through Planet Smoothie, which they claim to be the best-tasting on the planet. Both brands focus on providing customers with enjoyable, high-quality frozen treats. In addition to their great products, Divine and You is committed to excellent customer service, ensuring a pleasant experience for everyone who visits their locations in Massachusetts.

Products

Careers

This position contributes to Cold Stone (Ice Cream) success by providing best customer service to all customers. This job creates the best Cold Stone experience for our customers by providing customers with prompt service, quality products, and maintaining a clean and comfortable store environment. Models and acts in accordance with store guiding principles.

Summary of Key Responsibilities - Responsibilities and essential job functions include but are not limited to the following:

• Serving customers / making cakes / Ice Cream / other products
• Cash register operation
• Follow cold stone procedures for mixing fruits / nuts with ice cream
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
• Follows Cold Stone operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Provides quality product consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains regular and punctual attendance

Contact Us